Baggage information and prohibited items

Checked-in

• Baggage and hand carry items being transported on ConocoPhillips aircraft are subject to x-ray and/or search.
• Passengers may check-in 4 pieces of baggage, weighing up to 50 pounds each.
• Approval required for exceptions.
  • Please contact Aviation Operations Support at (907) 263-3500 option 1 or aviationoperationssupport@conocophillips.com
• Items exceeding 50 pounds will not be accepted. 
  
  • Passengers will be required to repack items to meet requirements.

  • Items that cannot be broken down may be shipped as belly freight via Lynden depending on the materials and weight. This must be coordinated with the passenger company representative and Aviation Operations Support.

  • For items accepted after approval has been obtained, the item will be checked as cargo, and may be bumped to the next available flight due to weight and balance restrictions.

Carry-on

• Passengers will be allowed one personal item.
  • i.e., purse, small briefcase, laptop computer, camera bag, etc.
• Passengers will be allowed one carry-on bag.
  • Cannot exceed the measurements of 14" H x 8"W x 22" L
    • Items exceeding these measurements will be checked.
• Passengers seated in the first row will be limited to one personal item.
• Styrofoam coolers and plastic trash bags are not allowed as checked or carry-on baggage.

Unaccompanied

• For items that need to be flown to the passenger on the North Slope, prior arrangement must be made through the Aviation Operations Support office at Aviation Operations Support at (907) 263-3500 option 1 or aviationoperationssupport@conocophillips.com
• For medication, the approval needs to be made through the destination medical clinic. Passengers will then claim the medication at the destination clinic. For additional information, see the Medication section.

Baggage Issues

To file a lost, delayed, or damaged baggage claim:

• In Anchorage:
  • Contact an agent at the Ted Stevens Anchorage International Airport, ConocoPhillips Baggage Office or Ticket Counter at 907-263-3584.
• On the Slope:
  • The passenger must see a security agent to start the baggage claim process.
  • Unclaimed bags will be stored at the ConocoPhillips Baggage Claim office for up to 30 days. If the bag is not claimed within 30 days, it will be donated to charity.

Contraband & Weapons

Items on the TSA Prohibited Items are not allowed in checked or carry-on baggage. ConocoPhillips Alaska further restricts the following items in both carry on and checked baggage:

• Drugs (to include alcohol, marijuana, kratom, unprescribed controlled substances, or drug paraphernalia)
• Any illicit substance introduced into the body that may alter an individual’s mood, perception, coordination, response, performance, or judgment.
• Drug Detection Avoidance Kits
• Weapons and Ammunition
• Stolen Property

For a comprehensive, current list, see the ConocoPhillips Prohibited Items Policy.

Violations of the TSA or ConocoPhillips Prohibited Items policies or refusal to submit to a search may result in denial of boarding, removal from the premises, future restrictions from accessing ConocoPhillips property, ConocoPhillips employee disciplinary action or termination, and/or referral to law enforcement for prosecution.

Transport in Checked and Carry-On Bags:

• For passengers traveling with prescription medication, the prescribed medication needs to match the passenger’s name.

Unaccompanied Medication

If an individual needs medications flown to them on the North Slope, please follow the instructions provided:

• Individuals must contact destination Medical Clinic for all medications being transported. Medication must be authorized by the Clinic.

  • Kuparuk Clinic: (907) 659-7230

  • Alpine Clinic: (907) 670-4100

  • Aurora Express Clinic: (907) 670-4505

  • Nuiqsut Clinic: (907) 480-8859

• Medical clinic will contact Aviation Operations Support and provide required information.
  • Authorization
  • Flight Number
  • Passenger Name
  • Company
  • Name and phone number of individual bringing medication to Ticket Counter
• Aviation Operations Support will manifest the medication on requested flight.
• Medication must be in a box with required information.
  • Receiving Clinic and Phone Number
  • Passenger Name and Company
• Receiving Medical Clinic will verify and release medication to individual.

Medication will not be accepted by the Anchorage Ticket Counter without notification from Aviation Operations Support that the clinic authorized the transportation.

Unaccompanied Cargo/Packages

• For items that need to be flown to the passenger on the North Slope, prior arrangement must be made through the Aviation Operations Support office at Aviation Operations Support at (907) 263-3500 option 1 or aviationoperationssupport@conocophillips.com.

Freight

• For cargo items, they must be shipped through Lynden. Their contact number is (907) 243-7248
  • Location: 6520 Kulis Dr. Ste 2, Anchorage, Alaska 99502
• Food Items Approvals
  • ConocoPhillips Aviation will not transport raw or frozen food. In the rare case food is approved for shipment through the ticket counter an approval is necessary prior to shipment.
  • For food items that need to be flown to the passenger on the North Slope, prior arrangement must be made through the Aviation Operations Support office at Aviation Operations Support at (907) 263-3500 option 1 or aviationoperationssupport@conocophillips.com